Employee Experience

Strategy 2030 recommits to focussing on “high performance, staff wellbeing, development, engagement and greater opportunities for flexible working”.

The Employee Experience (EX) refers to all the interactions an employee has with their workplace, employer, and colleagues throughout the various points of their working life. This starts during the recruitment process and continues throughout their time at the University, until the point they leave employment.

Image shows a diagram depicting everything that makes up Employee Experience. Work Workplace Culture Health & Wellbeing Leadership & direction Manager Development, reward & recognition

Ensuring that we have the best possible EX will have a positive impact on the Student Experience.

In order to deliver the best possible experience for everyone who works here, we will continue to develop, refine and embed the following model for Employee Experience which covers all aspects of working life at Queen’s:

Employee Experience (EX) Priorities

We will improve the EX by:

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Equality, Diversity and Inclusion and Promoting Staff Wellbeing

Creating a positive work culture by embedding equality, diversity and inclusion to all that we do.
Implementing an online academic workload system and identifying and eliminating core issues which impact workload and staff health and wellbeing.
Developing a Staff Health and Wellbeing Strategy aimed at integrating mental health and wellbeing into all that we do.
Providing a flexible working approach for staff based on the type of work being carried out while enabling the University’s strategic aims.

Employee Relations

Significantly reducing the number of staff who are on precarious contracts to provide job security.
Creating flexibility in our grade and pay structure to enable more agility in our workforce.

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Employee Listening

Developing our employee listening approach to build an engaged workforce who are proud to work for Queen’s and who will promote the University as a great place to work.

Back to People and Culture Plan

People and Culture Plan

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Building Organisational Capability