Lisa is Head of Residential and Hospitality Services.

She is responsible for leading the strategic development and overseeing the operational delivery of integrated hospitality services. Her role supports Strategy 2030 by ensuring cohesive, student-centred accommodation, food, drink, and retail provision.

She will lead the continued growth of the accommodation portfolio and champion a diverse, inclusive hospitality offering that enhances student satisfaction, drives commercial performance, and strengthens the University's reputation.

Sinéad is the Business Development Manager.

She leads a commercial and customer service team (including allocations and reception) responsible for meeting occupancy and revenue targets, meeting business objectives and ensuring that all the team provide excellent customer service on a daily basis.

Helen is the Operations and Compliance Manager across the accommodation portfolio.

She is responsible for managing a team of approximately 60 operational staff (includes housekeeping, facilities and safety teams) on a day to day basis, whilst ensuring that all students have a safe and comfortable environment in which to live whilst studying at Queen's.

Michael is the Residence Student Experience and Support Manager.

He leads on all aspects of resident student experience and support activities.

He leads a team that deliver projects across different areas that positively impact on the resident student experience, including social events to encourage multicultural awareness, wellbeing and positive mental health initiatives and sustainability events.

Corinne is the Accommodation Manager.

She is responsible for the delivery of a quality customer experience. She manages the administration and functions associated with the delivery of accommodation services to ensure that occupancy targets are achieved and maximum customer satisfaction is delivered.

Debbie is the Operations Manager.

She is responsible for managing a team of approximately 50 operational staff (includes housekeeping, facilities and safety teams) on a day to day basis, whilst ensuring that all students have a safe and comfortable environment in which to live whilst studying at Queen's.

Briege is the Assistant Accommodation Manager working in the Allocations team.

She is responsible for showcasing accommodation to prospective students and parents, allocating students into their preferred accommodation and providing a warm welcome to all students.

Michelle is the Assistant Accommodation Manager working in the Reception Team.

She is responsible for managing reception teams across all our accommodation locations, ensuring that a courteous, efficient and effective service is provided for all our customers.

Niamh is the Residential Support and Events Manager.

She is responsible for providing professional and pro-active residential support, welfare and wellbeing service to all students, ensuring they have the opportunity to succeed in their studies and fully participate in the broader student experience.

Stephen is an Operations Manager.

He is responsible for assisting in the provision and delivery of effective facilities services. He leads the day to day operations ensuring a safe and welcoming environment for students, families and staff, as well as delivering a smooth and consistent service to all.