New Website Request
A New Website Request should be submitted to the Digital Operations Group (DOG) by the intended website owner or by a staff member who has permission to act on their behalf.
Before submitting a request, the website owner must obtain approval from their department. For example, if the website is for a research project linked to a School, permission should be obtained from the School Manager.
The Process
Step 1: Submit the New Website Request Form
Ensure that the appropriate staff member completes and submits the 'New Website Request' form. It is essential that all relevant information is provided, particularly who will own the website and who will be responsible for creating and editing its content.
Please note: Website content editors must complete the required training before they are granted access to the live system..
Step 2: Download and Review the New Website Checklist
While waiting for a response from the Digital Operations Group (DOG), download the New Website Checklist (available below). This helpful resource outlines key requirements and considerations across the website lifecycle, from governance to go-live.
We recommend staff begin working through the checklist as early as possible to:
- Understand the process and requirements
- Make use of available resources
- Prepare notes or questions in advance of a meeting with the Web Support Team (WST)
Step 3: Submission Review
The New Website Request will be reviewed by members of the Digital Operations Group (DOG) at their next scheduled meeting. The group will assess the submission details and agree on a course of action.
Step 4: Outcome Notification
A DOG member will contact the staff member who submitted the request to advise on the outcome. In some cases, if more information is needed, a meeting may be requested.
Step 5: Website Setup
A member of the Web Support Team (WST) will work with the website owner and/or content editors to set up the website structure in the Web CMS. Website owners and editors are responsible for adding content, ensuring that all assets are appropriately sourced and that any necessary permissions have been obtained.
Step 6: Accessible Content Guidance and Accessibility Checklist
Website owners and editors are responsible for building accessible content and should use the Accessible Content Guidance as a resource. The website owner or editor must complete the 'Website Content Accessibility Review' checklist and submit this to confirm that all content meets accessibility requirements.
Step 7: Website Publish Request
With all previous steps complete, the website owner or editor must request that the website is published live by logging a support ticket with the WST via the IT Service Desk.
When logging a ticket with the IT Service Desk:
In the Summary field add the text 'FAO: Web Support Team - Website Publish Request.'
In the Description field, please provide the name of the website, when you would like the website to go live, and confirmation that you have submitted the Website Content Accessibility Checklist.
Following the completion of the above steps, the newly published website will be added to the DOG's Website Lifecycle records, and the website owner will be contacted two years after the go live date, so that the status of the website can be verified.